Welcome
I'm Jeremy Hayes, founder and principal of DDSO Advisors. With more than 20 years in product leadership roles—from early-stage startups to global firms like Gartner—I've helped organizations at every stage of their digital evolution make smarter, faster, more client-centric decisions.
My passion is helping research, advisory, and insight-driven organizations transform how they deliver value—by strengthening their digital product strategy, elevating the customer experience, and streamlining the messy middle between good ideas and great execution.
My Background
Product Leadership at Scale
As VP of Product at Gartner, I led the transformation of a diagnostics and benchmarking platform from a single product to a suite of 90 offerings used across 15 functions and thousands of client organizations. The platform now underpins a significant portion of Gartner’s core membership model and is linked to measurable retention gains.
Deep Operational Experience
I’ve consistently improved how teams collaborate, prioritize, and launch—shortening lead times, clarifying decision-making, and embedding KPIs that track what matters most: product health, client outcomes, and delivery efficiency.
People-First, Data-Driven
I believe strong product organizations blend rigorous research with cross-functional empathy. My work has always been anchored in listening to clients, clarifying goals, and working hand-in-hand with the people who build, sell, and support the product.
My Approach
Holistic Analysis
I take time to understand your workflows, collaboration patterns, and pain points—identifying both quick wins and deeper opportunities to evolve your product delivery.
Metrics that Matter
I help define and activate KPIs that reflect business goals—whether that’s speeding time to value, improving retention, or cutting delivery inefficiencies.
A True Partner
I don’t hand over a slide deck and disappear. I collaborate with stakeholders at all levels, making sure strategic recommendations are not only grounded—but also implementable.
What You Can Expect
Less Complexity
Clearer roles, better tools, and fewer roadblocks between teams and outcomes.
Faster Time to Market
Streamlined processes that help you move faster—without sacrificing quality.
Lasting Impact
Product practices and decision frameworks that continue to guide your team long after the engagement ends.
Let's Talk
If you’re looking to refine your product operations, elevate your digital offerings, or simply make it easier for clients to get value—let’s have a conversation.
Contact info@DDSOadvisors.com to explore how DDSO Advisors can support your next stage of growth.